Steven brings to the team extensive experience in service system engagement and reform in the health, human services and insurance sectors. He has worked at senior executive levels for both state and federal governments and has an excellent working knowledge of services and providers including across the health, disability/NDIS, housing and aged care systems.
Respected for his collaborative engagement, his work with governments has given Steven deep knowledge of jurisdictional differences as well as their similarities, and the opportunities to learn from each other.
Steven is an experienced advocate and is committed to ensuring Australians with disability receive the supports and services they need, delivered in ways that work for them. His experience sitting on the NSW Civil and Administrative Appeals Tribunal (NCAT) has given him a particular interest in the way that administrative decisions are made under the NDIS Act, and how the effective resolution of disputes can lead to improved outcomes for all participants.